Business technology is

Are you a businessman or an entrepreneur?

There are plenty of tools you can use to build an online business that makes the technical work a lot easier than it was in the past. No business or marketing experience is needed either.

Enterprise resource planning (ERP) is a process used by companies to manage and integrate the important parts of their businesses. A company could experience cost overruns if its ERP system is not implemented carefully.

CRM includes all aspects in which a company interacts with customers, but more commonly refers to the technology used to manage these relationships. Special CRM software aggregates customer information in one place to give businesses easy access to data, such as contact data, purchase history and any previous contact with customer service representatives. Increasingly, the term CRM is being used to refer to the technology systems companies can engage to manage their external interactions with customers at all points during the customer lifecycle, from discovery to education, purchase, and post-purchase.